Find the answers to all of our most frequently asked questions.

Getting started with Storewell Self Storage is simple. You can book and move in online directly through our website, or get in touch and we’ll send a secure link to your phone or email. Once your move-in details are confirmed, payment is received, and your ID is verified, we’ll send you your personal gate PIN and a map showing where your storage space is located. From there, you’re all set—just remember to bring your own padlock when you arrive.

To keep our facility safe and compliant, the following items are not allowed: flammable or dangerous goods, perishable items, stolen or illegal property, and anything harmful to the environment.

While insurance isn’t mandatory, we strongly recommend it for peace of mind. Most insurance companies or brokers can extend your existing coverage to include stored items—often at no extra cost. Just let them know you’re storing with us.

Your space is protected by your own padlock, and you're the only one with access to the keys. The facility is fully enclosed by security fencing and accessed through an electric gate secured with a personal PIN. The entire complex is monitored by camera surveillance to ensure your belongings stay safe around the clock.

We have a one-month minimum charge, but you're welcome to store your items for just a day if needed. When you're ready to move out, we simply ask for 14 days’ notice.

We accept automatic monthly payments in advance via credit card or bank account. A one-month deposit bond is also required, which we’ll fully refund when you move out—just leave your space empty and clean.